Noticeboard

Anyone attending the surgery must now wear a covering over their nose & mouth; whether it be to attend an appointment, collect a prescription, or accompany someone they care for.

Please do not arrive EARLY for your appointment.  In accordance with current social distancing guidelines, we are not permitting patients to wait inside the building. You may be asked to return to your vehicle and wait for your clinician to become available.  Please therefore be mindful of the weather conditions when setting out and come prepared.

We would like to thank you all for your understanding and support during these challenging times.  We continue to do our upmost to ensure we offer high standard healthcare in a manner that is safe for both patients and our dedicated staff. 

Receptionists required!  See our Staff Vacancies page for further info...


CORONAVIRUS

Please see 'Latest News' in Quick Links or 'COVID 19' in the Further Information section on the right hand side of the screen.

Flu Vaccinations Autumn/Winter 2020

We are busy planning for the flu season.

Due to Covid-19 we will be running our flu clinics slightly differently this year, with enhanced safety measures and social distancing, to minimise the risk to both your health and ours.

Our first vaccine delivery for the over 65 age group is scheduled to arrive mid-September and we will commence clinics, primarily on Saturdays, from 26th September.

All clinics will be by appointment only, managed by a bookings team via a dedicated telephone line, separate to our main surgery number.  Please try to avoid contacting our reception team to book your flu vaccination; bear in mind they are trying to deal with patients who require medical assistance and also they may not have access to the flu clinic appointment schedules.

We are anticipating a higher than usual demand for vaccinations this year and so we must try to ensure that patients in the highest risk groups are invited and vaccinated first.  Please, therefore, do not contact us until you receive an invitation to do so.  We will be sending invitations via email and/or text message to those patients who have given us permission to do so.  For those who haven't, a letter will be sent via Royal Mail.

Those patients aged 50 to 64 who are included in the new extended flu vaccination programme will be contacted later in the season after the higher risk groups have been vaccinated.

Practice Management

Mrs Sarah Trompetas (f)

Administration

Our Administration Team are responsible for keeping your medical records accurate and up to date by ensuring that information from external parties is correctly added to your records. They also invite patients in for their annual reviews or healthchecks when necessary and manage the changes in electronic communication with our patients.

Symone Payne-Deza
Debbie Bowles
Nikki Henstridge
Lorna Parsons

Reception

As the first point of contact, our reception team will make every effort to ensure you are seen by the most appropriate clinician for the right amount of time and seen by clinical priority, not just ‘first come, first seen.’ As a result, the receptionists will be asking you a few more questions than they may have done in the past. Their roles require a great depth and breadth of knowledge to ensure they provide you with a full service from arranging appointments, registering new patients, disseminating test results, chasing up actions or follow-ups from hospital letters to name but a few.

Ashlea Jones (f)
Carol Dunning
Carolyn Strutt
Tina Barton
Samantha Sheppard

Sam has a dual role and also works in our dispensary

Linda Harrison (f)
Stephanie Furness
 
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