For your safety & ours, we must insist that you do not come to the surgery to make routine enquiries, please call us instead.

Anyone approaching or entering the surgery building must wear a covering over their nose & mouth; whether it be to attend an appointment, collect a prescription, or to act as a chaperone.

Please do not arrive EARLY for your appointment as we are not able to permit patients to wait inside the building. You may be asked to return to your vehicle and wait for your clinician to become available.  Please, therefore, be mindful of the weather conditions when setting out and come prepared.

If you find yourself in a queue outside the building, please remember to observe the 2 metre distancing rule.

We would like to thank you for your continued understanding and support during these challenging times.  However, we are very sad to report that our staff have recently been receiving an increasing amount of verbal hostility, both from telephone and face-to-face encounters with patients and their families.  We operate a zero tolerance policy and will not condone abuse of our staff and partners in any form.  The Whiteparish Surgery team work very hard to provide the best service possible in, what are often, very difficult circumstances and we have been disheartened by recent events.  PLEASE BE KIND.


Please see 'COVID 19' within Further Information section on the right hand side of the screen for the latest information with regards to vaccinations and advice.

Flu Vaccinations Winter 2020/21

We still have some flu vaccines left in stock.  If you would like a vaccination and have not yet responded to your invitation, have changed your mind, or feel that you qualify and did not receive an invite, please call our Flu Line: 01794 885275, Monday to Friday 9am to 4pm.


NHS Prescription Charges 

 From 1st April 2019, the prescription charge per item is £9.15

If you wish to pay the surgery by cheque please make these payable to "Whiteparish Surgery". You may also pay by debit card or cash.  If you are ordering a prescription to be left at one of our "drop off" points, then we must receive payment in advance.  You may telephone the dispensary with your debit card details.

Pre-payment certificates are available and patients who have to pay for more than 4 prescription items in 3 months or 14 items in 12 months may find it cheaper than pay-as-you-go.  

You can buy a pre-payment certificate online, by post or by phone. Ring 0845 850 0030 to buy over the phone using your credit or debit card. A 12 month certificate can be purchased using a 10 month direct debit instalment payment.

Details of the current prescription charge and pre-payment certificate costs are available in leaflet HC12 - Charges and optical voucher values. 

 Click here for an online PPA application form, or click here to visit the Pricing Prescription website home page.  

 Importantly, some patients can get free prescriptions;

 Who is entitled to free prescriptions? 

 Certain groups of people are entitled to free prescriptions. These include:  

    • People aged under 16 or in full-time education up to the age of 18  

    • People aged 60 or over  

    • People receiving Income Support, income based Job Seekers’ Allowance, or some other benefits  
    • People with certain medical conditions can get a Medical Exemption Certificate 

    • Pregnant women can get a Maternity Exemption Certificate People on low income can apply for certificate HC2 


Further details on entitlements to free prescription are available from leaflet HC11, which can be found here in English and other languages. When you collect your prescription, you will need to provide evidence to show that you are entitled to free prescriptions.   

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