Noticeboard

For your safety & ours, we must insist that you do not come to the surgery to make routine enquiries, please call us instead.

Anyone approaching or entering the surgery building must wear a covering over their nose & mouth; whether it be to attend an appointment, collect a prescription, or to act as a chaperone.

Please do not arrive EARLY for your appointment as we are not able to permit patients to wait inside the building. You may be asked to return to your vehicle and wait for your clinician to become available.  Please, therefore, be mindful of the weather conditions when setting out and come prepared.

If you find yourself in a queue outside the building, please remember to observe the 2 metre distancing rule.

We would like to thank you for your continued understanding and support during these challenging times.  However, we are very sad to report that our staff have recently been receiving an increasing amount of verbal hostility, both from telephone and face-to-face encounters with patients and their families.  We operate a zero tolerance policy and will not condone abuse of our staff and partners in any form.  The Whiteparish Surgery team work very hard to provide the best service possible in, what are often, very difficult circumstances and we have been disheartened by recent events.  PLEASE BE KIND.


COVID-19 & VACCINATIONS

Please see 'COVID 19' within Further Information section on the right hand side of the screen for the latest information with regards to vaccinations and advice.

Flu Vaccinations Winter 2020/21

We still have some flu vaccines left in stock.  If you would like a vaccination and have not yet responded to your invitation, have changed your mind, or feel that you qualify and did not receive an invite, please call our Flu Line: 01794 885275, Monday to Friday 9am to 4pm.

 

Prescription Collection Times

Below shows you the minimum times you are able to collect your prescription dependant on the day that you order. Where possible please request your medication up to 10 days before you run out.

 

 

DROP OFF DAY

DROP OFF TIME

COLLECTION DAY

COLLECTION TIME

    

MONDAY

BEFORE 10.00

WEDNESDAY

AFTER 8.30

 

BEFORE 15.00

 

AFTER 15.00

 

 

 

 

TUESDAY

BEFORE 10.00

THURSDAY

AFTER 8.30

 

BEFORE 15.00

 

AFTER 15.00

 

 

 

 

WEDNESDAY

BEFORE 10.00

FRIDAY

AFTER 8.30

 

BEFORE 15.00

 

AFTER 15.00

 

 

 

 

THURSDAY

BEFORE 10.00

MONDAY

AFTER 8.30

 

BEFORE 15.00

 

AFTER 15.00

 

 

 

 

FRIDAY

BEFORE 10.00

TUESDAY

AFTER 8.30

 

BEFORE 15.00

 

AFTER 15.00

 

 

 

 

SAT/SUNDAY

 

WEDNESDAY

AFTER 8.30

    

 

Why does it take 2 working days to process a prescription? 

With so many people taking medication Whiteparish Surgery deals with over 2200 requests every week. Each request has to be checked against the patient's records to ensure that it is legitimate and appropriate. When this has been confirmed the prescription is printed and the drugs prepared, checked and labelled.  

 

Many requests generate queries or problems that only a doctor can sort out. To do this job efficiently takes about 48 hours. Of course, in an emergency we can produce a prescription quickly, but the disruption it causes to the smooth running of things only causes more delay for other patients. 

 

Please note that your consumption of medication is checked regularly and inconsistencies will be discussed with you. We normally issue sufficient medicines for a month. 

 
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