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Anyone attending the surgery must now wear a covering over their nose & mouth; whether it be to attend an appointment, collect a prescription, or accompany someone they care for.

Please do not arrive EARLY for your appointment.  In accordance with current social distancing guidelines, we are not permitting patients to wait inside the building. You may be asked to return to your vehicle and wait for your clinician to become available.  Please therefore be mindful of the weather conditions when setting out and come prepared.

We would like to thank you all for your understanding and support during these challenging times.  We continue to do our upmost to ensure we offer high standard healthcare in a manner that is safe for both patients and our dedicated staff. 

Receptionists required!  See our Staff Vacancies page for further info...


Please see 'Latest News' in Quick Links or 'COVID 19' in the Further Information section on the right hand side of the screen.

Click here to order your repeat prescription online.

TPP Online services are doing updates to prepare the software for patients to access their medical records online later in the year. 


Whiteparish Surgery is a dispensing practice. This means that the Doctors and Nurse Prescribers are able to prescribe you with the appropriate medication and our team of Dispensers are able to prepare and dispense all prescription only medications - this includes controlled drugs.

Repeat Prescriptions

If you are prescribed regular medicines, your Doctor may decide that you should have a repeat prescription so that you do not need to see a Doctor every time you need the prescription renewed.

Your condition will still be monitored by the Doctor or Nurse so you will need to make an appointment to see them from time to time to ensure that you can continue being given your medication. When you collect a repeat prescription, you are given a slip of paper that will advise you when you need to make an appointment to speak with your Doctor or Nurse.

Dispensary Staff Changes

We have temporary staff changes in the dispensary please allow 3 working days for your prescription during this time. (Dec 2016- March 2017).  We apologise for any inconvenience caused.

How do I order my repeat prescription?

There are four ways that you can order your repeat prescription, either online, in the surgery or by post. Please ensure that you order your medication no less than 3 working days before you run out!

  • Online - Simply log in to your SystmOnline account above to order your repeat precription. If you haven't yet registered online and want to find out more information, click here.
  • In the Surgery - Whenever you collect a repeat prescription, you are given a new reorder form. Simply fill in the form by ticking the medication you require and posting in the black box found in our Reception Lobby. If you do not have a repeat form, please ask Reception to print a new one for you.
  • By Post - You can send us your medication request by posting it to us. Please note that requests via post will require 5 workings days to be processed.
  • By Fax - You can fax your request to us. Our fax number is 01794 885271




How do I complete the request form? 

  • Tick which medicines you are requesting
    • Each item (medicine) you require must be marked with a tick.  If nothing is marked we assume nothing is required. 
    • Tick a collection point - We offer 6 collection points where you can have your medication delivered. Please see the table below for where and when we deliver.


    Lockerley Stores


    Alderbury Village Stores

    Tuesday and Thursday

    Landford Stores

    Tuesday and Thursday

    West Tytherly Post Office


    The Lamb Pub Nomansland


    Nobles Store Wellow


Please note, we cannot deliver medication that is a controlled drug or needs to be kept in the fridge.

All items will need to be paid for at the practice before being delivered to a collection point. If you do not tick a box we assume that you will be collecting your prescription from the Dispensary. 

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