For your safety & ours, we must insist that you do not come to the surgery to make routine enquiries, please call us instead.

Anyone approaching or entering the surgery building must wear a covering over their nose & mouth; whether it be to attend an appointment, collect a prescription, or to act as a chaperone.

Please do not arrive EARLY for your appointment as we are not able to permit patients to wait inside the building. You may be asked to return to your vehicle and wait for your clinician to become available.  Please, therefore, be mindful of the weather conditions when setting out and come prepared.

If you find yourself in a queue outside the building, please remember to observe the 2 metre distancing rule.

We would like to thank you for your continued understanding and support during these challenging times.  However, we are very sad to report that our staff have recently been receiving an increasing amount of verbal hostility, both from telephone and face-to-face encounters with patients and their families.  We operate a zero tolerance policy and will not condone abuse of our staff and partners in any form.  The Whiteparish Surgery team work very hard to provide the best service possible in, what are often, very difficult circumstances and we have been disheartened by recent events.  PLEASE BE KIND.


Please see 'COVID 19' within Further Information section on the right hand side of the screen for the latest information with regards to vaccinations and advice.

Flu Vaccinations Winter 2020/21

We still have some flu vaccines left in stock.  If you would like a vaccination and have not yet responded to your invitation, have changed your mind, or feel that you qualify and did not receive an invite, please call our Flu Line: 01794 885275, Monday to Friday 9am to 4pm.



    • If you are a carer, looking after a family member or neighbour and you are registered at Whiteparish Surgery, please let us know so that we can support you in your caring role.  Please contact Reception for details.
    • We have a new Carer's Lead here at the Surgery.  Paula Wilson has taken over the role from Kim Munro.  Our Practice Manager, Sarah Trompetas, is our Deputy Carer's Lead.  Both Paula and Sarah will be happy to help you with any carer-related queries and can be contacted on the main Surgery number or via email at: 

  • A guide to care and support available in Wiltshire is now available at this link. The Wiltshire Adult Care and Support guide, published by Care Choices gives readers information on how to access and pay for care services throughout Wiltshire .

The Platinum Award 2019

The Platinum Award 2019 has been awarded by Wiltshire Investors in Carers in recognition of the outstanding services and support provided to carers by Whiteparish Surgery. We are very proud to have achieved the highest possible accolade for the seventh year running.

Carers Platinum Award 2018

Carers Platinum Award 2018

If you help someone with their day to day living please let yourself be known to us and we will register you as a carer. We can then, if you wish, register you with the Carers groups either in Wiltshire or Hampshire. They can  assist you with any problems that may occur in your caring role.

At the Surgery we hold regular Coffee Mornings quarterly on a Saturday, which are very well attended and are a fantastic way to share your experiences with other carers and to obtain useful information from our invited guests. These have sadly been suspended due to the current pandemic, but we hope to reintroduce them as soon as it is deemed safe to so.

As a carer you will be offered a priority yearly flu jab and a carers health check; to help you to stay well and give you the opportunity to speak to a Care Advisor on a one-to-one basis after seeing our Health Care Assistant.

There are many advantages in registering as a carer. For further information contact the surgery and ask to speak to Paula Wilson.

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  Carers in Wiltshire

Wiltshire Online networking - If you don't want to complete an on-line

registration form, please print this  Carer support Wiltshire referral form and post

or hand into our Receptionist during your next visit to the Surgery.

Carers Support South Wilts which is part of Carers Support Wiltshire

Their address is 15 New Street, Salisbury, Wiltshire SP1 2PH  Tel No: 0800 181 4118

or Independent Living Centre, St George's Road, Semington Trowbridge BA14 6JQ

         Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the person you care for

    Advice and information on helping the person you look after get the benefits that they are entitled to

  • Death and benefits

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Managing someone's legal affairs

    Advice for when carers find they have to take over the legal affairs of the person they are looking after

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

  • Personal and household finance

    Advice on keeping a tight rein on household and personal finance for carers

  • Social fund


  • Tax credits

    Information on claiming tax credits and whether you might be eligible


  • TV License - If you have an elderly person that you care for and they had a free TV License when they lived alone, when they move in with you it is transferable to you.
  • Your council tax may be reduced if you are a carer and the 'cared for' person lives with you. Contact your local council.
  • Create a master list of everyone who is in the life of the person you care for and place it on a wall in their house in a prominent place. Include contact telephone numbers and a note of who each person is. The list could contain details of all carers, medical and social care contacts but also neighbours, vet, care line, milkman, local shop, church, chemist, electrician, gardener, plumber, as well as all family members.  It could also prove to be invaluable in an emergency situation.
  • Find a monthly calendar with big spaces to write things in and ensure that it is kept up to date. Include birthdays that need shopping for etc. Knowing what is going on reduces anxiety both for the 'carer' and 'cared for'.
  • Check out ways to increase melatonin levels. One 'cared for' patient got benefit from a Lumie Sunrise alarm clock.
  • Look into buying an automated cat or dog - these can be of great comfort to 'cared for' patients, particularly those living with dementia. If you would like further information regarding this product please contact Paula Wilson(Carers Lead at Whiteparish Surgery).
  • Find someone to talk to.


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