Anyone approaching or entering the surgery building must now wear a covering over their nose & mouth; whether it be to attend an appointment, collect a prescription, or to act as a chaperone.

Please do not arrive EARLY for your appointment.  In accordance with current social distancing guidelines, we are not permitting patients to wait inside the building. You may be asked to return to your vehicle and wait for your clinician to become available.  Please therefore be mindful of the weather conditions when setting out and come prepared.

We would like to thank you all for your understanding and support during these challenging times.  We continue to do our upmost to ensure we offer high standard healthcare in a manner that is safe for both patients and our dedicated staff. 

Need a job? - see our Staff Vacancies page for opportunities


Please see 'Latest News' in Quick Links or 'COVID 19' in the Further Information section on the right hand side of the screen.

Flu Vaccinations Autumn/Winter 2020

We are still busy booking appointments for flu vaccinations.

Due to Covid-19 we are running our flu clinics slightly differently this year, with enhanced safety measures and social distancing, to minimise the risk to both your health and ours.

Our second vaccine delivery for the over 65 age group arrived on 16th October, but we are not due to receive the vaccine for the Under 65 at risk group until the end of October at the earliest. We will continue dedicated vaccination clinics, primarily on Saturdays, throughout the autumn season.

All clinics will continue to be by appointment only, managed by a bookings team via a dedicated telephone line, separate to our main surgery number.  Please try to avoid contacting our reception team to book or enquire about a flu vaccination; bear in mind they are trying to deal with patients who require medical assistance and also they may not have access to the flu clinic appointment schedules.

We are experiencing a higher than usual demand for vaccinations this year and so we have tried to ensure that patients in the highest risk groups received an invite and were/will be vaccinated first.  We have sent invitations via email and/or text message to those eligible patients who have given us permission to do so.  For those who haven't, a letter has been sent via Royal Mail.

We are now able to offer flu vaccinations to the 50-64 age group.  We will be holding a further clinic on Saturday 12th December. Invitations will be going out very soon. Appointments can be requested via our Flu Line: 01794 885275 Monday to Friday between 09:00 & 16:00. We anticipate that the line will be very busy, so please bear with us

Confidentiality and the NHS

As times change, so too does the structure of the NHS, at the moment there are a myriad of organisations that combine to form the institution as a whole. This page will include the news from these bodies that is most relevant to our patients. If you wish to learn more about the structure of the NHS in its entirety, this video is a good place to start. It is the most accessible overview we could find:



The Care Quality Commission (independent regulator of health and adult social care in England) will be making an impromptu visit to the surgery in the next few weeks. As part of their assessment they may wish to speak with patients, regarding their perspectives on the quality of care provided.

If you want to find out more about this body of the health service or to contact them direct, their telephone number and Internet address are as follows:


                 03000 616161

Information and the Health Protection Agency…

The Health Protection Agency is a nationwide organisation that stands to safeguard the public from significant threats to individual and collective health; they collect certain information to aide in the professional monitoring of (for example) infectious, radiological, chemical and environmental hazards to the health of the general population.

The most common form of data collection from primary care is facilitated by the ‘General Practice Extraction Service’ or ‘GPES’ ( ). Following “anonymisation” (removal of all personal details) information is examined for the patterns and trends of disease, precautions and services are then implemented accordingly.

Some instances of serious infection necessitate the use of personal patient information to ensure a rapid and effective response to the problem at hand. These are cases that require sufferers and potential sufferers to be known so that any possibility of a worsening situation can be quelled immediately. Examples include outbreaks of Salmonella and Meningococcal Meningitis.

Doctors are required by law to report all cases of these “Notifiable Diseases”.

Further Information:



Here at the practice all personal information is treated with the strictest of confidence. If there were a need for you to be identified (in extenuating circumstances such as those outlined above) you would be informed beforehand.

The Spine

The National Spine is a clinical resource (entirely separate from GPES) that holds a basic record of medical conditions and current medications for all patients of the NHS (unless a patient ‘opts out’). It can make available these records to a hospital anywhere in the country. The system ensures that all relevant clinical data is made immediately available if a patient requires urgent treatment whilst away from home.

None of the private conversations or consultations you have with your GP are made available; only restricted information regarding medical conditions.

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