GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
The functionalities of our online system are ever increasing, you are able to order your repeat prescriptions, book appointments, view your Summary Record and complete questionnaires.
If you would like to arrange access to SystmOnline, please ring the surgery and our Reception team will arrange this for you or you can download the Patient Online Application Form and Patient Information leaflet here.
If you wish to apply for access to someone else's records, you will need to complete the Proxy Access Application Form here and the patient themselves will need to sign it, before a GP will determine if this is acceptable.
At Whiteparish Surgery, we also use email communication to invite our patients in to clinics where appropriate or to update them on any information from the practice. We do not use this method of communication for any confidential information.
If you would like to receive non-confidential information from us via email, simply send your Full Name, Date of Birth and Address to firstname.lastname@example.org from the email address you wish to be stored on your record.