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IMPROVED ACCESS TO PRIMARY CARE

This practice will be ensuring everyone has easier and more convenient access to GP services, including appointments at evenings and weekends. We will be working with a variety of health care providers in several locations, all registered with CQC to provide GP services. The GP practice where the patient is seen will take responsibility for the regulated activity delivered there, regardless of where the patient is registered.

Evening appointments Monday to Friday, are available at Salisbury Medical Practice and Saturday appointments are available at Three  Chequers Medical Practice, Three Swans site for blood tests,  HCA and Nurse appointments.

What happens when you request an appointment? 

baby_and_pregnant_mumWhether you ring the practice or pop in, the receptionist will ask you who you would like to see and when. In order to arrange an appointment with the most appropriate person, the receptionist might ask you to give an indication as to why you want to see the doctor or nurse.  The receptionist will also need to check that your name, date of birth and address match practice held information to ensure the correct medical records are selected. 
 
We understand that some medical matters are more sensitive than others and we would like to reassure you that all our receptionists have been fully trained to deal with all appointment enquiries and will preserve your privacy. Each member of the practice team including the doctors, nurses and receptionists, undertakes the same training in confidentiality. 

Appointment Types 

Our Nurse Practitioners and the doctors offer four types of appointments; same day, advance, telephone and home visit. 

Advanced Appointments: These appointments are usually 10 minutes long and can be booked up to four weeks in advance. These appointments are generally for patients who have a problem already being dealt with by the doctor. If you know that ten minutes will not be sufficient please discuss with reception who will book a double  appointment. 

 
Telephone appointments: As an alternative to visiting the practice in person you can book a telephone consultation with a doctor or other health care professional. These are usually 5 minutes. 

Home visits: Please click on the "Home visit" tab for more information

Other information 
 
If you are a Carer, please mention this to reception so your personal circumstances can be taken into consideration when booking an appointment.

We are a training practice. We have GP Registrars who are qualified doctors and have received training in many hospital specialities. They are then attached to our practice for a period of a year to 18 months. We also train medical students from the University of Southampton

For training purposes it is sometimes necessary for medical students to observe consultations and for GP registrars to video patients' consultations. However, in both circumstances this will only be undertaken with the patient's consent and will not take place during intimate physical examinations.   
  
 

 
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