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IMPROVED ACCESS TO PRIMARY CARE

This practice will be ensuring everyone has easier and more convenient access to GP services, including appointments at evenings and weekends. We will be working with a variety of health care providers in several locations, all registered with CQC to provide GP services. The GP practice where the patient is seen will take responsibility for the regulated activity delivered there, regardless of where the patient is registered.

Evening appointments Monday to Friday, are available at Salisbury Medical Practice and Saturday appointments are available at Three  Chequers Medical Practice, Three Swans site for blood tests,  HCA and Nurse appointments.

What is The Friends and Family Test

The Friends and Family Test (FFT) is an important tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

When you receive care or treatment within the NHS, you can fill out a short questionnaire to give us feedback that will help to improve local services for everyone.

It gives you a chance to tell us what you think about your experience.. good or bad.  You can explain your answere and tellus how we can improve things.

We will look at all feedback and use it to make decisions that will make local services better for local people.

It is open to all patients, whatever your age or healthcare needs.  You won't have to give your name or contact details so our staff won't know the comment came from you.

We believ that, if our services are good enough for you and your family and friends, then they'll be good for everyone.  So come on and put US to the test by telling us what you think.



 
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